Frequently Asked Questions

Yay! If you know you want to book just head straight to the Booking Form page, fill our your personal details along with your wedding date (if you’ve got one!), location and any other bits you can tell us about! 

We will get back to you as soon as we can, if we’re available we’ll send you our price list.

We’d love to have a quick zoom call just to make sure we’re the right fit for you! If you’re happy with everything we’ll require a 25% booking deposit in order to secure your date.

Then you have till 28 days before the wedding to pay your balance in full – in one or in instalments. 

 

Of course! Your entire gallery will be beautifully edited by us. We do not outsource any of our editing. We will not alter skin tones/ airbrush bits and photoshop a thinner/bigger waist line – you’re beautiful just the way you are and we embrace that! 

Unless it’s a surprise wedding day pimple, then we can work some magic…

Our editing style is universal across all services we offer – we absolutely love making use of the natural light available and then simply bringing the colours a little bit more to life later. 

By giving them a ‘film’ look they stay timeless so even in years to come, you’ll love them just as much as the day you first saw them.

You will receive a quick preview of your wedding day with a few photos within 48 hours.

We always aim to have all the photos back with you as soon as possible, which is normally about 4 weeks. However in the busy summer period it might take up to 8. You’re always welcome to check in with us to see how far along we are! 

Yes, we are fully insured. 

Copies of our public liability and indemnity insurance are available upon request.

Yes and no – in short it depends which package you book! Take a look at our packages page to discover more.

Trust us, no one is as TERRIBLE in front of the camera as they always claim to be.

By choosing us, we guarantee you’ll enjoy yourself – we won’t pose you but will provide helpful direction to get the best photos possible.

If you’re really stressed about it, we would recommend booking an engagement shoot so that you we can get to know each other and you can get accustomed to being in front of our lens – we promise it will be fun!

Depending on which package you book, some of them include it and some don’t.

If you’d like to add it on as an extra please let us know and we’ll be able to sort it out. 

Normally we’ll try organise it roughly 6 months before the wedding day.

It’s always greatly appreciated, especially if we’re working a full day capturing your day. Venues normally offer discounted supplier meals to the couples.

We do! For bookings from July 2022 we are happy to offer videography to our clients as well. Video samples will be available on our website shortly – please enquire if you’d like to see them. We have a trusted videographer we work very closely with to achieve the best results for our client who will be working in line with our style to ensure that both your photographs and video match as closely as possible.. 

Video files are delivered in their own designated wooden keepsake box on a USB.

In the super unfortunate situation where you or one of your guests test positive and as a result you need to postpone – we’ll use your deposit towards your new date. We’ll need to be notified about it in writing at [email protected]

Before confirming your new date with the venue please ensure you check our availability. We will make every effort to be able to be there for you! Last year we manage to reschedule all of our couples 🙂

Unfortunately if we are unavailable on your new date, this will mean you’ll need to cancel our services – we’ll pay back all your monies with the exception of the no-refundable deposit. We really hope you can understand that.

 

 If you reschedule to over 12 months from the original date a small price increase *may* apply – you know, inflation and all that.

But we’ll be sure to chat about that with you first and see what we can work out in order to make sure everyone is happy after all, nobody wants to have to reschedule their wedding day.

Kind words...