Wedding photo questions?

let us answer some most common ones…

So I want to book... can you tell me more about the process?

Yay! If you know you want to book just head straight to the Booking Form page, fill our your personal details along with your wedding date (if you’ve got one!), location and any other bits you can tell us about! 


We will get back to you as soon as we can, if we’re available we’ll send you a bespoke quote and contract. 

We’d also like to have a quick zoom call just to make sure we’re the right fit for you! If you’re happy with everything we’ll require a 25% booking deposit in order to secure your date.


Then you have till 28 days before the wedding to pay your balance in full – in one or in instalments. 


Once booked, we’ll send you a welcome email! 3 months before the big day we’ll get in touch to set up your engagement photoshoot (unless we’ve already set the date) and then 5 weeks before the wedding we’ll arrange a zoom/call/email chat to talk through the details of the day. Then we can discuss what you’d expect from us, what we’d expect from you – we’ll help you create a detailed run sheet of the day to keep it simple.

What if we need to postpone because of Covid?

In the super unfortunate situation where you or one of your guests test positive and as a result you need to postpone – we’ll use your deposit towards your new date. We’ll need to be notified about it in writing at [email protected]

Before confirming your new date with the venue please ensure you check our availability. We will make every effort to be able to be there for you! Last year we manage to reschedule all of our couples 🙂

 

Unfortunately if we are unavailable on your new date, this will mean you’ll need to cancel our services – we’ll pay back all your monies with the exception of the no-refundable deposit. We really hope you can understand that.

 

 If you reschedule to over 12 months from the original date a small price increase *may* apply – you know, inflation and all that.

But we’ll be sure to chat about that with you first and see what we can work out in order to make sure everyone is happy after all, nobody wants to have to reschedule their wedding day.

Will you edit our photos before sending them to us?

Of course! Your entire gallery will be beautifully edited by us. We do not outsource any of our editing. However will will not alter skin tones/ airbrush bits and photoshop a thinner/bigger waist line – you’re beautiful just the way you are and we embrace that! Unless it’s a surprise wedding day pimple…

Our editing style is universal across all services we offer – we absolutely love making use of the natural light available and then simply bringing the colours a little bit more to life later. 

By giving them a ‘film’ look they stay timeless so even in years to come, you’ll love them just as much as the day you first saw them.

How soon after the wedding will I receive my photos?

Normally we aim to have them back with you within 4 weeks however in the peak times it can take up to 8 weeks to return your photos 🙂 

I am TERRIBLE in front of the camera - how will you handle that?

Trust us, no one is as TERRIBLE in front of the camera as they always claim to be.

By choosing us, we guarantee you’ll enjoy yourself – we won’t pose you but will provide helpful direction to get the best photos possible.

Do you always come as a pair? 

Yes and no. Depending on what you book – if it’s a full day standard wedding you’ll have both of us at your disposal. This way we’ll be able to photograph both of you getting ready, different angles of the ceremony and also have a vast selection of guest photos from all angles. The ultimate coverage!

Can I also have a pre-wedding/engagement photoshoot? When should we do it?

YES. If you book a full day standard wedding it will already be included in the package. Otherwise it will need to be booked as a separate shoot.

I would like an album/ prints/ other extras...how do I order that? 

If you have booked a standard full day wedding package with us – it already included a Fine Art Album. After we have delivered your wedding gallery, we’ll be in touch to design your wedding album. All other extras can be added to your package at the time of booking or once you receive your photos. You’ll just need to reach out to us through email ([email protected]) or WhatsApp/call us (07793 076121) with what you’d like and we’ll get it all sorted for you!